Description
A Dropshipping Agreement is a legal contract between an online store (retailer) and a product supplier (wholesaler or manufacturer) that outlines the terms under which the supplier fulfills orders on behalf of the retailer. This model allows retailers to sell products without maintaining inventory, while the supplier ships directly to the customer under the retailer’s branding.
The agreement typically details product pricing, order processing workflows, shipping responsibilities, return and refund policies, inventory availability, communication protocols, intellectual property usage, and confidentiality clauses. It may also include service-level expectations such as order fulfillment times, quality standards, and customer service responsibilities.
A clear Dropshipping Agreement is vital to maintaining trust between the retailer and the supplier. It ensures the retailer is not blamed for delayed shipments, incorrect items, or poor packaging—issues that directly affect customer satisfaction and brand reputation.
For the supplier, it protects their pricing structure, product availability timelines, and liability limits. The agreement should also address dispute resolution methods and allow both parties to terminate the arrangement with proper notice.
With the e-commerce boom, dropshipping offers a low-risk business model, but only when governed by a strong legal framework. This agreement ensures transparency, performance, and scalability in a competitive online marketplace.
Aniekan –
Finding a legit contract that protects both sides in a dropshipping setup is hard. This one is professional, comprehensive, and instantly made my supplier take our partnership more seriously
Oluwatobi –
I’ve recommended this agreement to multiple clients. It covers fulfillment terms, return policies, and liability issues—all in one clean, easy-to-edit document.
Tanko –
We were scaling fast and needed to formalize our supplier relationships. This contract helped us do that quickly, with clear terms around pricing, delays, and customer service.
Amos –
This dropshipping agreement gave my store the legal backbone it needed. It clearly defined responsibilities with my supplier, which helped prevent misunderstandings down the line.
Onyeka –
I include this dropshipping agreement in all my course recommendations. It’s legally solid, written in plain language, and a must-have for anyone entering the business seriously.